XVPN: Install Palo Alto GlobalProtect VPN

1. Go to https://xvpn.hhs.texas.gov/global-protect/getsoftwarepage.esp.

2. Click the appropriate Palo Alto GlobalProtect VPN download link based on the operating system you are using

3. Upon clicking the appropriate link, the download will begin.

4. Click Next in the GlobalProtect Setup Wizard.

If you receive a notification asking the application to make changes to your device, click Yes. If you do not have local administrative rights to your device, contact your IT support organization.

5. By default, the client will download into your Windows Downloads file. Click Next.

6. Click Next to confirm installation.

7. Click Close once installation is complete.

8. Proceed to Login to Palo Alto GlobalProtect VPN

 

Login to Palo Alto GlobalProtect VPN

1. Open the Palo Alto GlobalProtect VPN application. It may open automatically after installation, or you can use the search feature on your Windows taskbar. Type GlobalProtect, then click Open.

   

   2. Enter xvpn.hhs.texas.gov as the portal address. Then click Connect.

   

   Need help?

   Visit the https://www.hhs.texas.gov/how-use-multi-factor-authentication

   website for more information about MFA. Contact your IT support organization for technical support or assistance. For any additional questions, call the HHS IT Help Desk at 855-435-7181 (toll-free) or 512-438-4720, 7 a.m. to 7 p.m. CST, Monday– Friday.